Self-hosted pricing
Run Nano AI RAG inside your own cloud or data centre, with unlimited users, documents and storage. You pay a one-time setup fee, then a yearly licence and support plan. Your documents never leave your environment.
SetupCharged once
AI servicesUsage is billed by your provider, or in credits if you use ours
Add-onsCharged once
Licence and supportCharged every year
Your servers
Nano AI RAG runs on servers in your own Azure account, so you pay for them directly. We size them with your IT team during discovery, as part of setup.
Network access you'll need to allow
- Inbound. HTTPS (port 443) from your users' network to the app.
- Your AI and OCR provider. Outbound to your AI and OCR services, like Azure OpenAI and Azure Document Intelligence in your tenant.
- Updates. Outbound to our private software registry, or we deliver updates as packages.
- Sign-in. Your identity provider for single sign-on, like Microsoft Entra ID, Okta or Active Directory.
- Email. Your mail server (SMTP) for invitations and alerts.
Questions? Answers.
What does self-hosting include?
The full Nano AI RAG product, installed in your own cloud account or data centre. Your documents, search index and chat history stay inside your environment. There's no limit on users, documents or storage.
What's in the setup fee?
Installation and configuration, single sign-on with your identity provider, your logo and colours, a security review with your IT team, admin training and go-live support. The fee goes up for on-premises set-ups, locked-down networks, extra environments, high availability and connectors.
What do the licence and support plan cover?
The licence lets your whole organisation use Nano AI RAG and includes every product update. The support plan covers fixes, security patches, applying updates and help from our engineers, at the response times of the plan you choose. Both are charged every year.
Who pays for the servers?
You do, directly to your cloud provider or from your own data centre. We work out the size of each server with your IT team during discovery, as part of setup.
Can we use our own AI and OCR accounts?
Yes. Connect your own AI and OCR accounts, like Azure OpenAI and Azure Document Intelligence in your tenant, and pay your provider directly. You can also run open models and OCR on your own GPU servers, or use our AI and OCR and pay in prepaid credits.
Does it work in a locked-down network?
Yes. We work within your firewall rules, IP allow-lists and proxy, and give your IT team the exact list of addresses the servers need to reach.
Which clouds and platforms do you support?
Microsoft Azure, AWS and Google Cloud, and on-premises servers running Linux with containers. Tell us about your environment and we'll confirm.
How long does setup take?
Usually four to eight weeks from kick-off, depending on your environment, security reviews and connectors. Locked-down networks take longer.
Can we start on Nano Cloud and move later?
Yes. Start on Nano Cloud, our managed cloud on AWS, with credits, and we'll move your documents and settings to your own servers when you're ready.
Are taxes included?
Prices in India are shown before 18% GST. Prices outside India don't include Indian tax.
Estimates are indicative. Server sizing and final pricing are confirmed during discovery.